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How FlyingHelpline Works?

a) You provide your basic travel details for flights(Departing city, arrival city, departure dates) and hotels(City, check in and check out dates) and submit the order

b) We will then send you reservations in email pdf. You can use those to get the visa

c) After you get the visa, you can either make your own travel plans and purchase anything of your choice online Or, if you need to buy the actual flight tickets and hotels from us then we will also provide you the service to find the best and cheaper fares at that time using our resources

Flight and Hotel Validity:

Our Flight Reservation is generally valid from 7days to 2weeks. But sometimes airlines can choose to release a Flight Reservation at any time without prior notice to the customer or travel agency. Why so, we cannot promise our customers an exact date. as we have mentioned in this page ( terms & conditions ) Remember, there is no validation set or end date for a Flight reservation ticket, and no person or business providing such kind of services should be guaranteed for validity. It all depends on airline policy.

When you made your reservation online, you had read the ( terms and conditions) of the reservation. As it’s a reservation and not a final purchased ticket it is subjected to airline policies such as overbookings/ cancellation of flights/ due to server issues/ technical problems/ Bad weather issues/ mechanical problems/ proximity to departure. The airline’s main priority is to sell tickets not merely reservations. if the flight has been canceled or reservation canceled by the airline, we do not take any guaranty for your validity of flight reservation.

Hotel Reservation validity: until your check-in date. (T&C) in hotel reservations, we not booked a full paid hotel booking, remember we are booked with only reservation and we select an option “Pay At Hotel” if the hotel gets overbook then the hotel property will cancel your reservation without prior notice to the customer or travel agency, in this situation we do not take guaranty for your hotel booking.

we recommend you Please book our service before 1 or 2 days ago, or you can also select the date of the visa submission date when you are filling the form so that we can manage your flight reservation or hotel booking before the visa date.

Insurance Validity: The insurance we provide is a valid one and can be used during your travel and stay, It meets all the Schengen visa requirements and is valid across all Schengen countries and international too. The signed insurance visa letter you receive from us is perfect for visa purposes.

How can I verify flights and hotels?

Verification of Flight:

Flight reservations are verifiable. You can visit the respective airlines website, plugin the airline reservation code and your name under manage my bookings. If you have any issues, then please send email to info@flyinghelpline.com

Verification of Hotel:

Hotel reservations are verifiable. You can call the hotel directly to verify using your name. Hotel itinerary has a confirmation number from the booking systems that indicate that bookings have been made successfully with the hotel systems.

My friends and family are applying for a visa. Can i submit an order to make flight and hotel reservations on their behalf?

Absolutely. You can place an order on behalf of your friends, family or anyone. All you have to do is choose the right package, submit travel details and make the payment using the authorized payment source(RazorPay Or PayPal account Or PayTM).

My visa interview is coming up soon. Can you provide me flight and hotel reservation urgently?

Yes, we have support to provide you reservations within 1 hr. Just choose the right package and place the order. Our team is also available 24/7 over email, phone, and online chat to serve you! If you need an itinerary on demand(immediately) then you can place the order using online chat Or Contact us. and we will email you the itinerary within minutes!

What details do you need from me to place an order for flight and hotel reservation?

We don’t ask for any confidential information. All we need is

  1. Your Full Name
  2. Your basic travel details for flights(Departing city, arrival city, departure dates) and hotels(City, check in and check out dates)

We are a group of friends or a family traveling together. Can we use your service to place order for all of them at once?

Yes! you have the option to place an order for all the travelers at once. We can create one itinerary for all the travelers or separate itineraries per person. You just let us know your preference and we will be at your service!

Do you print traveler name on the itineraries?

Yes. The itinerary we provide will have traveler names printed on it. as well with 6 digit PNR.

How soon can you provide flight and hotel reservations once i make the payment?

It depends on the service option you choose. We have the support to email you the documents within 8 hrs. Our team is also available 24/7 by email, phone, and online chat to assist you!

Can i use your service to book any airline of my choice?

Absolutely! Feel free to let us know your preferred airlines while placing the order and we will try our best to honor your request.

I want to book flight and hotel reservations without purchasing the actual tickets. Are reservations accepted by the embassy?

it’s accepted by the Embassy / consulate?

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That’s exactly why we are here for and why you should use our service! Yes, the reservations are perfectly acceptable.

The embassy actually recommends not purchasing actual tickets until the visa is approved.  We take away the overhead and ticket cancellation worries from you by making travel reservations on your behalf for a small service fee.

I received the itinerary from you! But my travel plans have now changed. What should i do?

if you want to Change a travel date etc… please regenerate the Ticket. after a click on this revision link you need to update your flight details, remember that the charges applied as per the current price set by Flyinghelpline.
kindly, submit this revision request to required additional information regarding or order.
our Administration Department will reply within 4 Hours.
https://flyinghelpline.com/revision-flight-changes/

The dates and cities i have provided while placing the order were incorrect. What should i do to have those corrected?

if you want to Change a travel date etc… please regenerate the Ticket. after a click on this revision link you need to update your flight details, remember that the charges applied as per the current price set by Flyinghelpline.
kindly, submit this revision request to required additional information regarding or order.
our Administration Department will reply within 4 Hours.
https://flyinghelpline.com/revision-flight-changes/

What are the other payment options as i don’t have a paypal account?

You can pay with PayPal account, Debit or Credit card( Visa, Mastercard, American Express and Discover). If you can’t pay using these options then reach out to us and we will provide you other options based on your situation.

Are there any ticket cancellations that i need to make after getting my visa? If so, is there a cancellation fee?

We take care of all the cancellations of the reservations made on your behalf. You don’t have to worry about any additional cancellation fee or anything. What you pay is just the service fee to make the flight or hotel reservations. Once you get the visa, make your own travel plans, relax and enjoy your trip!

What is your refund policy?

  1. After order placement and payment, if you feel you no longer require our services, you may request a cancelation and full refund – BEFORE your order has been delivered. If a reservation document has already been delivered to the provided email address, no refund will be issued.
  2. the whole amount is refundable after getting a visa if you book any confirmed flight from us.

but if you want it, you can make a refund request. especially because you are not happy with a product or service that you have bought from us, we believe with our customer satisfaction. somehow if possible will provide a refund.

We provide refunds for flights and hotels when your visa is denied due to our itineraries and reasons within the scope of our services only. You should provide us the complete letter of rejection stamped and signed by the embassy authority as a photo attachment with the name of the beneficiary reflecting on it, to process your refund request.

Please use the link below to submit a refund request if the terms are met:
https://flyinghelpline.com/refund-request/

Can I Cancel My Travel Insurance Policy And Full Refund?

Yes, you can. All travel insurance plans come with a free review period, which is a number of days you can use to review the policy, understand the coverages, and determine whether the plan will meet your needs. You cannot return your travel insurance policy for a refund if you’ve already started your trip.

During the review period, travelers also have the option to cancel their policies. After the free look period, the policy is considered in effect and you’ll be subject to the travel insurance plan rules.

Most insurance companies assess a small administrative fee ($5-$8) for the cancellation.

if your visa rejected contact us as soon as possible we will cancel proceed to cancel for travel insurance.

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