We offer refunds on the purchase of our Reservation Ticket. However, since we deal with Reservation, we honor requests for refunds for the following reasons:

  1. Non-delivery of the product: Due to an issue with the mail, you do not receive a delivery e-mail from us. Depending on the price of the services, https://flyinghelpline.com may require you to first submit proof that you have submitted a report to the mail service describing the missing item;
  2. Download issues: You have problems that prevent you from downloading the pdf or reservation ticket. https://flyinghelpline.com recommends that you contact the support team for your browser provider, as https://flyinghelpline.com ensures that our software can be downloaded with all major browsers, and this problem usually arises from a customer’s issue with either their browser, firewall, or network;
  3. Irreparable defects with the software: Although all the products are thoroughly tested before release, unexpected errors may occur. This reason should be submitted to our Support Team for its approval of your refund request;
  4. After order placement and payment, if you feel you no longer require our services, you may request a cancelation and full refund – BEFORE your order has been delivered. If a reservation document has already been delivered to the provided email address, no refund will be issued.
  5. The whole amount is refundable after getting a visa if you book any confirmed flight from us.

  • but if you want it, you can make a refund request. especially because you are not happy with a product or service that you have bought from us, we believe with our customer satisfaction. somehow if possible will provide a refund.
  • We provide refunds for flights and hotels when your visa is denied due to our itineraries and reasons within the scope of our services only. You should provide us the complete letter of rejection stamped and signed by the embassy authority as a photo attachment with the name of the beneficiary reflecting on it, to process your refund request.
  • Please use the link below to submit a refund request if the terms are met:


Can I cancel my Travel Insurance Policy and full refund?

  • Yes, you can. All travel insurance plans come with a free review period, which is a number of days you can use to review the policy, understand the coverages, and determine whether the plan will meet your needs. You cannot return your travel insurance policy for a refund if you’ve already started your trip.
  • our insurance price is including our service fee. NOTE: The insurance amount is refundable (amount reflect in the insurance documents.). & The service charge is not refundable.
  • Most insurance companies assess a small administrative fee ($5-$8) for the cancellation.
  • During the review period, travelers also have the option to cancel their policies. After the free look period, the policy is considered in effect and you’ll be subject to the travel insurance plan rules.
  • if your visa rejected contact us as soon as possible we will cancel proceed to cancel for travel insurance.

Refund Request Form

Refund Request Details:
Has it been over 30 days since the service was delivered? If yes, then the refund request is NOT applicable.
Is the reason for visa denial due to our documents or services provided? If No, then the refund request is NOT applicable.*:
Upload complete letter of rejection stamped and signed by the embassy authority with the name of the applicant reflecting on it and other rejection documents to review the request.* (size MAX 5MB)
Upload your documents one by one...